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Quick Contact
Local: 1-616-844-0245
Toll Free: 1-855-427-3282
Hours: 9a to 6p M-F, 10a to 3p Sat

ICS Managed Services gives clients’ access to our qualified technicians at rates far below unmanaged rates. With preventative maintenance, our managed services can stop many potentially business-halting problems before they can affect your employees computers. Take control of your employees PC’s and experience what it is like to “Mind your business – Not your Network”.

ICS Managed Services – Desktop Edition

Support Types Standard Premium
Unlimited ICS HelpSpot Tier 1 Email Support (9am – 6pm) *
Onsite Engineer and Tier 2 Remote Support hours per desktop ** 1/2 Hour 1 Hour
24/7 Desktop Alert and Performance Monitoring
Maintenance
File and Folder Permission Changes
Password Administration
Software Installation and Removal
Desktop Optimization & Management
Client Antivirus Software Management & Update
Microsoft Critical Patch Updates
Client Email Configurations
Printer Configuration
Additional Services
Assigned Account Manager
IT Advising & Technology Recommendations
Unlimited Purchasing Support
Unlimited Access to ICS Knowledgebase

Pricing for these packages is less than you may think! Contact ICS today for more information.