ICS Managed Services gives clients’ access to our qualified technicians at rates far below unmanaged rates. With preventative maintenance, our managed services can stop many potentially business-halting problems before they can affect your employees computers. Take control of your employees PC’s and experience what it is like to “Mind your business – Not your Network”.

ICS Managed Services – Desktop Edition

Support Types	Standard	Premium
Unlimited ICS HelpSpot Tier 1 Email Support (9am – 6pm) *
Onsite Engineer and Tier 2 Remote Support hours per desktop **	1/2 Hour	1 Hour
24/7 Desktop Alert and Performance Monitoring
Maintenance
File and Folder Permission Changes
Password Administration
Software Installation and Removal
Desktop Optimization & Management
Client Antivirus Software Management & Update
Microsoft Critical Patch Updates
Client Email Configurations
Printer Configuration
Additional Services
Assigned Account Manager
IT Advising & Technology Recommendations
Unlimited Purchasing Support
Unlimited Access to ICS Knowledgebase

Pricing for these packages is less than you may think! Contact ICS today for more information.