ICS Managed Services gives clients’ access to our qualified technicians at rates far below unmanaged rates. With preventative maintenance, our managed services can stop many potentially business-halting problems before they can affect your employees computers. Take control of your employees PC’s and experience what it is like to “Mind your business – Not your Network”.
ICS Managed Services – Desktop Edition
|Unlimited ICS HelpSpot Tier 1 Email Support (9am – 6pm) *|
|Onsite Engineer and Tier 2 Remote Support hours per desktop **||1/2 Hour||1 Hour|
|24/7 Desktop Alert and Performance Monitoring|
|File and Folder Permission Changes|
|Software Installation and Removal|
|Desktop Optimization & Management|
|Client Antivirus Software Management & Update|
|Microsoft Critical Patch Updates|
|Client Email Configurations|
|Assigned Account Manager|
|IT Advising & Technology Recommendations|
|Unlimited Purchasing Support|
|Unlimited Access to ICS Knowledgebase|
Pricing for these packages is less than you may think! Contact ICS today for more information.